Privacy Policy
When you place an order, we collect your name, e-mail address, mailing address, phone number and credit card information. We may record which products you are interested in and which products you purchase. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.
Privacy Policy Continued.
This information is used to process orders and to provide a more personal shopping experience.
We do not hold or store any customer’s financial details in relation to their credit and debit cards with regard to the transaction.
Any orders placed by telephone; the financial details (credit/debit card details) are destroyed as soon as the transaction is completed.
Please be assured we take financial details of our customers very serious, and never hold or store any financial details at any time.
If you have any question regarding our privacy policy please contact our customer service team on 01963-31137, by using the Contact Us Form or write to 'Web Customer Services' at the address shown below.
We may use this information to tell you about changes to our website and to let you know about our products or services. If you do not wish to receive this information, please use our ‘Contact Us’ page on the website. We do not sell, trade or rent your personal information to other companies.
Security
When you place orders or access your account information, you are connected to our secure server. The secure server software (SSL) encrypts all information you input.
Furthermore, all information is collected lawfully and in accordance with the Data Protection Act.
Our terms and conditions do not affect your statutory rights as a consumer. You can see our Terms and Conditions by clicking here.
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Our Cookies Policy can be view by clicking here.
Complaints
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If you have any comments about anything we do please contact us on Contact Us Form or telephone us on +44 (0) 1963-31137, or write to us at the address below. We endeavour to respond to all complaints within five working days.
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Contacting Us
Our Address is :
The Coffee Pod, Unit 1, 18B, Bennett's Field Trading Estate, Wincanton, Somerset, BA9 9DT Number is : +44 (0) 1963-31137 We can be contacted by telephone from 9am - 5pm GMT, Monday - Friday.